↳ AI · SaaSCase study
Northwind
Agentic operations copilot
AI · SaaSOps throughput, 90 days
Outcome
+38%
Ops throughput, 90 days
Discipline
AI
Stage
Launched
Status
Live
↳ Brief
Replaced a sprawling internal tooling stack with a single agent surface.
Northwind's operations team was juggling six dashboards, three internal tools, and an aging chatbot. We unified the experience behind a single agent capable of executing multi-step workflows safely.
Our team designed the tool registry, evaluation suite, and audit logging from scratch, then layered a streaming UI on top using Next.js 16 with Server Components and React 19.
Within 90 days, weekly resolved tickets per analyst rose by 38% and customer satisfaction climbed across every measured surface.
↳ Now booking · Q3 — Q4 2026Ready when
Ready when
you are.
Send us a brief. We'll come back within one business day with a fixed-price proposal and a launch window.